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Tuscan Travel Group | FAQ's

Learn More About How We Work

Below we have answers to some of our most frequently asked questions about Tuscan Travel Group. If you cannot find the information you are looking for or would like to provide feedback, please contact us.

Q: Is Tuscan Travel Group a licensed travel agency?

A: Tuscan Travel Group is a licensed Seller of Travel in the State of California. California law requires all sellers of travel to register with the state Attorney General’s Office. Our registration number (2127253-40) is displayed on our website and other advertising materials. 

Q: How do I get a hold of a Tuscan Travel Group representative?

A: Contact us when you are ready to book, would like suggestions based on your group size and travel dates or just want to ask more questions before booking.

Q: Do I need to pay the entire rate for my stay upfront?

A: No, typically the villa or apartment owner will request a 30-50% deposit in order to secure your reservation. The remaining balance will be due to the owner somewhere between 30-60 days of the arrival date.

Q: What makes Tuscan Travel Group different than a regular travel business?

A: The co-founders of Tuscan Travel Group are two women who live in California’s Bay Area, but visit Tuscany frequently to keep their expertise fresh and up-to-date. They prefer direct contact with their clients over drop-down menus and limited expertise. They have personally hand-picked their properties and spend time curating and updating their portfolio regularly.

Q: Does Tuscan Travel Group have properties outside of the Tuscany region?

A: Currently, they do not represent properties outside the Tuscany region. Their expertise lies within the region of Tuscany, but have some additional information and recommendations on a limited scale for a few other towns and cities.

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Want to learn more about Tuscan Travel Group? You can visit our About page, here.

You can also learn more about us by reading some first-hand experiences from some of our travelers below.

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